Health Guarantee
Pawpetopia – Your Trusted Source for Healthy, Happy Puppies and Kittens.
Your New Puppy/Kitten
6 Month Genetic Health Warranty
At Pawpetopia Puppies and Kittens, we take pride in the health and well-being of every puppy/kitten we send to their new home. To show our commitment, we offer this 6-Month Genetic Health Warranty from the time of purchase.
Warranty Coverage Includes
Your puppy/kitten is guaranteed to be free from life-threatening genetic disorders for 6 months from the date of delivery. Covered conditions include:
• Congenital heart defects
• Liver shunts
• Genetic kidney dysfunction
• Severe hip/elbow dysplasia (confirmed diagnosis)
• Neurological or genetic autoimmune diseases
Not Covered:
• Non-life-threatening issues (e.g., cherry eye, minor hernias)
• Viral/bacterial infections not caused by genetics
• Allergies, parasites, or environmentally caused conditions
• Issues due to neglect, injury, or breeding
Making a Claim
How to proceed
If you believe your puppy/kitten has a covered genetic condition:
1. Notify us within 5 days of diagnosis.
2.Provide a report from a licensed veterinarian with test results.
3.Allow a second opinion by a vet of our choosing (if needed).
What We Offer:
Upon confirmation of a genetic issue, we will offer one of the following at our discretion:
• A replacement puppy/kitten (subject to availability), OR
• A refund or part refund of the original purchase price
In case of death, a certified necropsy report is required to validate the claim.
Important: This warranty is void if the puppy has been resold, bred, neglected, or not kept up-to-date with vaccinations and vet care.
Warranty Summary
Duration: 6 months from delivery
• Covers: Life-threatening genetic disorders
• Remedy: Replacement or refund
• Excludes: Minor issues, viral infections, neglect, or improper care
